2024 Agenda
View our agenda and keep up to date with our presentations given by our speakers
Welcome Reception
Thursday, September 26th 
5:30 – 7:30 pm
Millenium Foyer
Kick off your conference experience with our Welcome Reception! Join us for a delightful evening of hors d’oeuvres, happy hour drinks, and engaging conversations. Get to know your fellow attendees and speakers as we gather outside Millenium Hall on Floor 2. Registration opens tonight, so come early to grab your badge and start making connections!
Day 1
8:15 – 8:35 am
Welcome to
Insightful.vet 2024!
WELCOME CEREMONY
Gary Ackerman, DVM
Founder & CEO Emeritus
Ackerman Group
Rich Lester
CEO
Ackerman Group
8:35 – 9:35 am
Building a
Culture of Success
Panel Discussion
Rich Lester (Moderator)
CEO
Ackerman Group
DVM Practice Owners
To-Be-Announced
9:35 – 10:25 am
Retaining Clients through an Excellent Reminder Process
Marketing
Win Lippincott
Senior Partner & COO
Ackerman Group
10:25 – 10:40 am
15-Minute Break
10:40 – 11:30 am
Easy Strategies
for Better Pricing
Pricing
11:30 – 12:20 pm
Relationship Building with Pet Parents
Client Communication
Barak Benaryeh, DVM, DABVP
Owner
Spicewood Spring Animal Hospital
12:20 – 1:20 pm
60-Minute Break
1:20 – 2:10 pm
Digital Growth: Where to Start with Online Marketing
Roundtable Marketing
1:20 – 2:10 pm
Nurturing Culture through Staff Engagement & Clear Communication
Roundtable Culture
2:10 – 3:00 pm
Wellness Wins: Elevating Practice Revenue through Effective Protocols
Protocols2:10 – 3:00 pm
Lead the Way for Future Talent
Roundtable Recruiting
3:00 – 3:20 pm
20-Minute Break
3:20 – 3:50 pm
Upgrading & Improving Your Building While in Operations
Practice Facility
3:50 – 4:40 pm
Tracking the Metrics that Matter & Managing Your Costs
Cost Management
Rich Lester
CEO
Ackerman Group
Networking Dinner
Friday, September 27th 5:30 – 8:30 pm
Howe, Lescaze and The Terrace on the 33rd Floor
Join us for an Evening of Connection, Sponsored by Evervet. This exclusive dinner offers a unique opportunity for practice owners to come together in a refined setting, fostering valuable conversations and networking opportunities. The evening will begin at 5:30 pm with a cocktail hour featuring passed hors d’oeuvres, followed by dinner from 6:30 to 8:30 pm – plus there will be entertainment! Stay tuned for more details on this enriching event!
Day 2
8:30 – 8:40 am
Welcome to Day 2!
Win Lippincott
Senior Partner & COO
Ackerman Group
8:40 – 9:30 am
Better Ads to Drive More Doctor and Staff Candidates
Recruiting
Win Lippincott
Senior Partner & COO
Ackerman Group
9:30 – 10:00 am
Empowering Associates: Strategies for DVM Success
DVM Compensation
Frank Muggia
Partner
Rupp Pfalzgraf, LLC
10:00 – 10:30 am
Today’s World: Zoetis Unveils Veterinary Trends and Insights
Current Trends
Kim Balaski
Head of Marketing & Operations
Zoetis U.S.
10:30 – 11:00 am
Current Economic Environment and Its Impact on Veterinary Valuations
Economic Environment
Matt Salois
President
VMG
11:00 – 11:15 am
15-Minute Break
11:15 – 12:05 pm
Navigating Pitfalls & Opportunities with Veterinary Advisors
Rich Lester (Moderator)
CEO
Ackerman Group
Frank Muggia
Partner
Rupp Pfalzgraf, LLC
1-2 Lawyers
To Be Announced
12:05 – 12:35 pm
The Deal Process: A Comprehensive Overview
Roger Redman, DVM
Partner & VP of Business Development
Ackerman Group
12:35 – 1:30 pm
55-Minute Break
Veterinary Practice Valuation 101
Gary Ackerman, DVM
Founder & CEO Emeritus
Ackerman Group
Rich Lester
CEO
Ackerman Group
Unveiling Buyer Expectations
Rich Lester
CEO
Ackerman Group
Preparing for Financial Planning: Post-Sale Strategies
James Yost
Wealth Advisor & Partner
SignatureFD
Property Strategies: Owning vs. Renting Real Estate Insights
Dan Eisenstadt
Founder & CEO
Terravet Real Estate
Peter Kilkelly
Chief Veterinary Development Officer
Terravet Real Estate
Thank you for attending #Insightfulvet2024!
Rich Lester
CEO
Ackerman Group
Information provided is subject to errors, omissions, and changes without prior notice. Please verify details independently, and contact Insightful.vet if you have any questions.
Welcome to Insightful.vet 2024!
Day 1: September 27, 2024
8:15 – 8:35 am
Gary Ackerman, DVM
Founder and CEO Emeritus of Ackerman Group
University of Georgia
Dr. Gary Ackerman, a University of Georgia veterinary graduate and Founder/CEO Emeritus of Ackerman Group, is a leading figure in veterinary practice transitions and corporate consolidation sales. With over 20 years at the helm, he has directed billions in transactions, offering expertise in practice ownership, management, profitability, real estate, and tax planning. Before creating his firm, he managed a multi-location practice in Virginia for two decades. A licensed real estate agent and investment advisor, Gary specializes in practice sales, real estate transactions, mergers, and tax strategies. He is a recognized speaker, educator in the veterinary field, and author on practice transitions and real estate for healthcare professionals.
Rich Lester
Chief Executive Officer of Ackerman Group
Building a Culture of Success
Day 1: September 27, 2024
8:35 – 9:35 am
Join a dynamic panel of successful independent practice owners as they share their insights on creating a thriving work environment. Learn how to foster a culture of collaboration, innovation, and growth within your practice. Bring your pressing questions for an interactive, strategy-rich exchange.
Participating DVM panelists to be announced.
Rich Lester
Chief Executive Officer of Ackerman Group
Roger Redman
Partner & CEO of Ackerman Group
Retaining Clients through an Excellent Reminder Process
Day 1: September 27, 2024
9:35 – 10:25 am
Win Lippincott
Senior Partner & Chief Operating Officer of Ackerman Group
Win Lippincott
Senior Partner & Chief Operating Officer of Ackerman Group
Easy Strategies
for Better Pricing
Day 1: September 27, 2024
10:40 – 11:30 am
Relationship Building with Pet Parents
Day 1: September 27, 2024
11:30 – 12:20 pm
Barak Benaryeh, DVM, DABVP
Owner of Spicewood Spring Animal Hospital
UC Davis
Dr. Barak Benaryeh, DVM DABVP, owns a 7-doctor veterinary practice in Austin, Texas. He earned his veterinary degree from UC Davis, followed by training in Small Animal Medicine, Surgery, and Emergency at the University of Pennsylvania. With seven years at a Boston emergency hospital and board certification in canine and feline practice, Dr. Benaryeh has extensive experience. He mentors veterinary students, contributes to veterinary journals, and speaks at national conferences. When not working, he enjoys cold-water swimming and hiking with his family and 3 dogs in Austin. Dr. Benaryeh hosts “The Vet Off-Leash” podcast available on Spotify and Apple Podcast – make sure to check it out!
Barak Benaryeh, DVM, DABVP
Owner of Spicewood Spring Animal Hospital
UC Davis
Dr. Barak Benaryeh, DVM DABVP, owns a 7-doctor veterinary practice in Austin, Texas. He earned his veterinary degree from UC Davis, followed by training in Small Animal Medicine, Surgery, and Emergency at the University of Pennsylvania. With seven years at a Boston emergency hospital and board certification in canine and feline practice, Dr. Benaryeh has extensive experience. He mentors veterinary students, contributes to veterinary journals, and speaks at national conferences. When not working, he enjoys cold-water swimming and hiking with his family and 3 dogs in Austin. Dr. Benaryeh hosts “The Vet Off-Leash” podcast available on Spotify and Apple Podcast – make sure to check it out!
Digital Growth: Where to Start with Online Marketing
Day 1: September 27, 2024
1:20 – 2:10 pm
Roundtable Discussion – a dynamic and intimate forum guided by a moderator, where participants will delve into meaningful dialogue on the featured topic.
Nurturing Culture through Staff Engagement & Clear Communication
Day 1: September 27, 2024
1:20 – 2:10 pm
Roundtable Discussion – a dynamic and intimate forum guided by a moderator, where participants will delve into meaningful dialogue on the featured topic.
Wellness Wins: Elevating Practice Revenue through Effective Protocols
Day 1: September 27, 2024
2:10 – 3:00 pm
Roundtable Discussion – a dynamic and intimate forum guided by a moderator, where participants will delve into meaningful dialogue on the featured topic.
Lead the Way for Future Talent
Day 1: September 27, 2024
2:10 – 3:00 pm
Roundtable Discussion – a dynamic and intimate forum guided by a moderator, where participants will delve into meaningful dialogue on the featured topic.
Upgrading & Improving Your Building While in Operations
Day 1: September 27, 2024
3:20 – 3:50 pm
Tracking the Metrics that Matter & Managing Your Costs
Day 1: September 27, 2024
3:50 – 4:40 pm
Rich Lester
Chief Executive Officer of Ackerman Group
Welcome to Day 2!
Day 2: September 28, 2024
8:30 – 8:40 am
Win Lippincott
Senior Partner & Chief Operating Officer of Ackerman Group
Better Ads to Drive More Doctor and Staff Candidates
Day 2: September 28, 2024
8:40 – 9:30 am
Win Lippincott
Senior Partner & Chief Operating Officer of Ackerman Group
Empowering Associates: Strategies for DVM Success
Day 2: September 28, 2024
9:30 – 10:00 am
Frank Muggia
Partner of Rupp Pfalzgraf LLC
Today’s World: Zoetis Unveils Veterinary Trends and Insights
Day 2: September 28, 2024
10 – 10:30 am
Kim Balaski
Head of Marketing & Operations of Zoetis U.S.
Current Economic Environment and Its Impact on Veterinary Valuations
Day 2: September 28, 2024
10:30 – 11:00 am
Matt Salois
President of VMG
Matt Salois
President of VMG
Navigating Pitfalls & Opportunities with Veterinary Advisors
Day 2: September 28, 2024
11:15 – 12:05 pm
More panelists to be announced.
Rich Lester
Chief Executive Officer of Ackerman Group
Frank Muggia
Partner of Rupp Pfalzgraf LLC
Kim Balaski
Head of Marketing & Operations of Zoetis U.S.
The Deal Process: A Comprehensive Overview
Day 2: September 28, 2024
12:05 – 12:35 pm
Roger Redman
Partner & VP of Business Development of Ackerman Group
Veterinary Practice Valuation 101
Day 2: September 28, 2024
1:30 – 2:20 pm
Gary Ackerman, DVM
Founder and CEO Emeritus of Ackerman Group
University of Georgia
Dr. Gary Ackerman, a University of Georgia veterinary graduate and Founder/CEO Emeritus of Ackerman Group, is a leading figure in veterinary practice transitions and corporate consolidation sales. With over 20 years at the helm, he has directed billions in transactions, offering expertise in practice ownership, management, profitability, real estate, and tax planning. Before creating his firm, he managed a multi-location practice in Virginia for two decades. A licensed real estate agent and investment advisor, Gary specializes in practice sales, real estate transactions, mergers, and tax strategies. He is a recognized speaker, educator in the veterinary field, and author on practice transitions and real estate for healthcare professionals.
Rich Lester
Chief Executive Officer of Ackerman Group
Unveiling Buyer Expectations
Day 2: September 28, 2024
2:20 – 3:20 pm
Panelists to be announced.
Rich Lester
Chief Executive Officer of Ackerman Group
Preparing for Financial Planning: Post-Sale Strategies
Day 2: September 28, 2024
3:20 – 4:10 pm
James Yost
Wealth Advisor and Partner of SignatureFD
Property Strategies: Owning vs. Renting Real Estate Insights
Day 2: September 28, 2024
4:10 – 5:00 pm
Dan Eisenstadt
Founder and CEO of Terravet Real Estate
Daniel Eisenstadt is the Founder and CEO of Terravet Real Estate Solutions and previously co-founded Community Veterinary Partners, serving as its president and chairman. He has also held positions as managing director at CMS Companies, founding executive director of the Auschwitz Jewish Center, and a corporate lawyer at Fulbright and Jaworski, L.L.P. He holds an MBA from Harvard, a JD from the University of Virginia, and a bachelor’s from Clark University, and was a Wallenberg Scholar at the Hebrew University of Jerusalem. Daniel is actively involved in various leadership roles, including being a trustee of The Washington Institute for Near East Policy and a board member of the Perelman Jewish Day School. He lives in Philadelphia with his wife, Sharon, and their three daughters.
Peter Kilkelly
Chief Veterinary Development Officer of Terravet Real Estate